Privacy policy

Last updated: 24/04/2020

This privacy policy will explain how Negative Space Studios uses the personal data we collect from you when you use our website or you choose to use us for the provision of our development services.

# What data do we collect?

Negative Space Studios collects the following data:

  • your contact information (such as name and email address) if you choose to give it to us.

# How do we collect your data?

Negative Space Studios only collects data when you directly provide it to us yourself. We will only ever collect the minimum amount of data we require for us to adequately provide our services to you and comply with any legal or regulatory obligations.

We collect and process your data when you:

  • fill out the contact form on our website;
  • contact us directly via phone or email.

# How will we use your data?

Negative Space Studios collects your data so that we can:

  • liaise with you directly in order to provide our development services in performance of a contract that we are about to enter into or have entered into with you;
  • issue any estimates, invoices or notices that are part of the provision of our development services;
  • comply with a legal or regulatory obligation.

# How do we store your data?

Negative Space Studios securely stores your data on servers that are located geographically within the EU or, in the case of third-party software which is necessary for the running of our business, within software platforms that comply fully with EU data export and security restrictions.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know (such as accountants, lawyers or regulatory bodies).

Negative Space Studios will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for or for the purposes of satisfying any legal, accounting, or reporting requirements.

We have put in place written internal data retention policies and proceedures for employees to follow that clearly outline how long different types of client data should be stored for. These documents also clearly outline the processes that employees need to follow when deleting, processing or transferring any data.

As a company we regularly review and update our processes to ensure that we remain compliant with the latest data protection legislation. You can request our internal policy documents from us by contacting us.

# Marketing

Negative Space Studios doesn't currently engage in any direct marketing practices. Should we decide to do so in the future, we will only contact people who have provided us with express consent to send them marketing material.

# What are your data protection rights?

Negative Space Studios would like to make sure you are fully aware of all of your data protection rights. Every client or user of our website is entitled to the following:

  • The right to access
    You have the right to ask Negative Space Studios for copies of your personal data.
  • The right to rectification
    You have the right to request that Negative Space Studios correct any information you believe is inaccurate. You also have the right to request that Negative Space Studios completes information you believe is incomplete.
  • The right to erasure
    You have the right to request that Negative Space Studios erase your personal data as long as to do so would not conflict with the company's legal or regulatory obligations.

If you make a request, we have one calendar month to respond to you starting from the day we receive the request. If you would like to exercise any of these rights, please contact us at: team@negativespacestudios.com with the subject line 'Data access request', or write to us at:

Negative Space Studios
47 Eighteen Acre Drive
Patchway
Bristol
BS34 5AS
 

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

# What are cookies?

Cookies are text files placed on your computer to store and collect standard Internet log information and visitor behavior information.

For further information, visit: allaboutcookies.org.

# How do we use cookies?

Negative Space Studios currently do not use any technologies on our website that require the use of cookies.

# What types of cookies do we use?

Negative Space Studios currently do not use any technologies on our website that require the use of cookies.

# How to manage cookies

You can set your browser not to accept cookies, the allaboutcookies.org website tells you how to remove cookies from your browser.

# Privacy policies of other websites

The Negative Space Studios website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

# Changes to our privacy policy

Negative Space Studios keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24/04/2020.

# How to contact us

If you have any questions about Negative Space Studios' privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: team@negativespacestudios.com, or write to us at:

Negative Space Studios
47 Eighteen Acre Drive
Patchway
Bristol
BS34 5AS
 

# How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.